Beyond Empty Promises? A Reality Check for Hate Crime Scholarship and Policy

PURPOSE – The purpose of this paper is to highlight an urgent need for new and improved approaches to supporting hate crime victims and tackling hate crime perpetration in the light of escalating levels of hate crime and growing concerns over the effectiveness of existing interventions and support structures. DESIGN/METHODOLOGY/APPROACH – The paper draws from the authors’ own extensive fieldwork conducted with more than 2,000 victims of hate crime over a series of recent studies. The research was designed to uncover lived experiences of hate crime, to understand the physical and emotional harms suffered by victims and their families, and to identify ways of improving the quality of support offered to victims. FINDINGS – The findings illustrate that current responses to hate crime are hampered by a range of perceived challenges and barriers to justice which exacerbate the harms associated with hate crimes. This includes low levels of public awareness of relevant policies, laws and support services, a lack of meaningful engagement between professionals and marginalised communities and a failure to provide victim-centred criminal justice interventions. PRACTICAL IMPLICATIONS – This paper includes a number of recommendations in relation to how scholars, policy makers and professionals can overcome the failings that have been identified, which includes prioritising engagement with diverse communities, improving awareness of hate crime and generating a more comprehensive evidence base on hate crime perpetration. ORIGINALITY/VALUE – These themes discussed within this paper are based upon the views and experiences of an extensive sample of hate crime victims, many of whom have never previously shared their stories with researchers, the police or any other support organisations.