Building a framework: The museum sector needs to rethink digital skills - from the ground up

The museum—finally—is digital. Today’s museums have collections shared through connected databases, exhibitions powered by media interactivity, partnerships sustained through online channels, research driven by information technology, and the daily activity of museum employees supported by the collaborative tools of the modern workplace. And yet, even though museum practice and identity are shaped by digital technology, museum employees often don’t have the skill sets to match an institution’s ambitions or its audience’s expectations. Plainly put: much of the museum sector still lacks the skills it needs for the digital transformation it wants.