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From annual ritual to daily routine: continuous performance management and its consequences for employment security

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journal contribution
posted on 2018-07-24, 13:53 authored by Glynne Williams, Vanessa Beck
Management control in the workplace ultimately rests on the power to dismiss employees who are deemed to be underperforming. This article examines a more recent trend away from annual appraisal and towards continual monitoring and review. Based on a study of specialist proprietary performance management (PM) software packages and interviews with the consultants who market them, the contention is that these developments are driven by the need to control dismissal. In the case of the UK, we argue that the adoption of PM systems needs to be understood as a means of ‘retiring’ older workers who might otherwise remain in employment. The systems studied here draw on a range of data, allowing managers considerable discretion in how this evidence is used. Specifically, by dispensing with explicit ranking methods, these systems suggest a new employer confidence in the use of subjective evidence.

History

Citation

New Technology, Work and Employment, 2018, 33 (1), pp. 30-43 (14)

Author affiliation

/Organisation/COLLEGE OF SOCIAL SCIENCES, ARTS AND HUMANITIES/School of Business

Version

  • AM (Accepted Manuscript)

Published in

New Technology

Publisher

Wiley

issn

0268-1072

Acceptance date

2018-02-12

Copyright date

2018

Publisher version

https://onlinelibrary.wiley.com/doi/abs/10.1111/ntwe.12106

Notes

The file associated with this record is under embargo until 24 months after publication, in accordance with the publisher's self-archiving policy. The full text may be available through the publisher links provided above.

Language

en

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