Managerial mind-set and behaviours that shape effective relationship building in employee coaching: An integrative literature review

Employee coaching is increasingly expected from managers, creating need for the awareness of factors that lead to coaching effectiveness. Research has emphasised the fundamental role of the employee coaching relationship as well as the challenges that managers face in their development. This integrative review explores the managerial coaching mind-set and key behaviours that shape effective employee coaching relationships. Findings indicate that such relationships build on compassion, mutual trust, respect and collaboration, of which the underlying factors are presented in a new applied model, Co-ROUTE to Coaching Partnership. Implications for organisations to support employee coaching practice and avenues for future research are explored.