Technology Change and Emotion

People drive digital change in the museum. Irrespective of the focus on technology—hardware and software, standards and systems, products and platforms—it will always be the leaders and staff, the partners and stakeholders who enable the digital capability of museums. 

And yet, the lived professional ex-perience of individuals within museums working on digital change is little understood and much overlooked. Plainly put: the very dimension that we now know is fundamental to digital change in the museum is that which—in our practice and scholar-ship—we know the least.