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Goulart Sztejnberg and GIovanardi 2017 OPEN.pdf (2.87 MB)

The ambiguity of place branding consultancy: working with stakeholders in Rio de Janeiro

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journal contribution
posted on 2017-07-12, 12:55 authored by Raquel Goulart Sztejnberg, Massimo Giovanardi
This study explores the tensions inherent in place branding consulting, by problematising the prescriptive and functionalistic view of consultants that characterises the place branding literature. If consultants’ pervasive impact on the contemporary place branding practice cannot be ignored, their fixed representation as powerful agents of top-down policies might limit more holistic accounts of consultancy practice. Indeed, consultants can find themselves mediating between bottom-up and top-down approaches to place branding. Thus, they can decide to promote more inclusive activities that give voice to local communities, while simultaneously addressing the needs of urban elites that are likely to pay the consultancy bill. Liminality is suggested as an appropriate idea to challenge role fixity and appreciate the ambiguity of place branding consultancy. The study reports self-reflective accounts from a case study on Rio de Janeiro, where the first author was involved in a three-year activity of working with stakeholders to stimulate a more inclusive public debate on city-brand management. Charting, snowballing, coopting consultants, informal advising, feeding and scientific arming are the six types of consulting practices of stakeholder engagement that the study identifies in order to offering a more nuanced representation of place brand consulting.

History

Citation

Journal of Marketing Management, 2017, 33 (5-6), pp. 421-445

Author affiliation

/Organisation/COLLEGE OF SOCIAL SCIENCES, ARTS AND HUMANITIES/School of Management

Version

  • AM (Accepted Manuscript)

Published in

Journal of Marketing Management

Publisher

Taylor & Francis (Routledge)

issn

0267-257X

eissn

1472-1376

Acceptance date

2017-03-26

Copyright date

2017

Available date

2018-11-22

Publisher version

http://www.tandfonline.com/doi/full/10.1080/0267257X.2017.1319404

Notes

The file associated with this record is under embargo until 18 months after publication, in accordance with the publisher's self-archiving policy. The full text may be available through the publisher links provided above.

Language

en

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