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Towards a taxonomy for regulatory issues in a digital business ecosystem in the EU

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journal contribution
posted on 2016-12-05, 16:55 authored by Panayiota Tsatsou, S. Elaluf-Calderwood, J. Liebenau
This article addresses the role of trust and regulation where small and medium-sized enterprises (SMEs) in the European Union (EU) make use of e-business in a digital business ecosystem (DBE). We argue that in order for digital business to develop among entrepreneurs in the EU and within different industry sectors and geographical locations, trust and regulation are of critical importance. The article assesses the importance of this argument and focuses on the interplay of regulatory and trust-based issues that need to be accommodated before one can expect SMEs to engage in e-business supported within a DBE environment. It then presents a taxonomy that addresses key regulatory issues and fosters trust. The article proposes the taxonomy as the vehicle for the simplification of a bewildering array of laws, standards, norms and expectations, as well as for the elimination of regulatory overlap and conflict. The contribution of the taxonomy is demonstrated in the last section of the article, where it is empirically tested and applied to SMEs which participated in the EU-funded DBE project.


The authors wish to thanks the Media Lab at the Department of Media and Communications and the Information Systems and Innovation Group, both at the London School of Economics for their support in the research work completed by the authors within the framework of the Digital Business Ecosystem (DBE) Project in FP-6 EU, project task WP32-B11



Journal of Information Technology, 2010, 25 (3), pp. 288-307

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/Organisation/COLLEGE OF SOCIAL SCIENCES, ARTS AND HUMANITIES/Department of Media and Communication


  • AM (Accepted Manuscript)

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