Episode 3: EMOTIONAL LABOUR

<p>The term ‘emotional labour’ is our keyword in this episode. 'Emotional Labour' is a concept that has gained more and more recognition since the start of the pandemic, and even before that it had become synonymous with a wide range of employment rights issues – from its close relationship to typically female experiences of juggling a career alongside caring responsibilities, through to experiences of exhaustion, burn-out, self-alienation and exploitation when having to continuously put so much of one’s inner self into one’s work. </p><p>In 2020, 'emotional labour' has been experience by people working in museums in more broad and nuanced ways than ever before.</p><p><br></p><p>Sophie is joined in this episode by Effie Kapsalis - Senior Digital Program Officer at the Smithsonian Institution (US), Jude Holland - Learning Manager at Barnsley Museums (UK), Andrea Ledesma - Digital Product Specialist for the Web & Digital Engagement Team at the Field Museum (US) and Dr Lauren Vargas - Research Associate on 'One by One' and Digital Placemaker-Community Strategist (EU). Hear Effie, Jude, Andrea and Lauren help Sophie delve deeper into what 'emotional labour' might mean in 2020, and how it might be a force for good rather than one that is merely burdensome.</p>