posted on 2016-03-14, 13:51authored byJocelyn A. Dodd, Richard Sandell, Carol Scott
Whilst recent decades have produced a substantial body of data around the institutional
value of museums and their instrumental contributions to economic and social policy,
there are few studies focusing directly on the value of museum and gallery engagement for users and a similar dearth of systematic attempts to draw together and critically assess the body of research that exists.
This critical review of user experience in museums and galleries occurs as the role of the
visitor within the museums and galleries is changing. We interrogate the existing body
of research, asking questions of the data to get a better understanding of how users
describe their experiences and to develop a taxonomy of user value. We analyse the
methodological paradigms and frameworks within which the research data has been
captured to provide recommendations for future research studies and to add to the
generation of an overall framework to measure cultural value.
History
Citation
Cultural Value: User value of museums and galleries: a critical view of the literature, 2014.
Author affiliation
/Organisation/COLLEGE OF SOCIAL SCIENCES, ARTS AND HUMANITIES/School of Museum Studies
Version
VoR (Version of Record)
Published in
Cultural Value: User value of museums and galleries: a critical view of the literature
Publisher
Research Centre for Museums and Galleries , University of Leicester