Empathic Healthcare

Empathic Healthcare: Improving patient and staff satisfaction in the NHS.

This policy briefing paper was produced by Professor Jeremy Howick, Professor of Empathic Healthcare and Director of the Stoneygate Centre for Empathic Healthcare with the support of the University of Leicester Institute for Policy. This briefing aims to tackle the pressing issue of health inequalities and inform policy, proposing adding a dose of empathy to every healthcare consultation to boost patient satisfaction, staff wellbeing and reduce costs.