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The Effectiveness of Computerised and Telephone Delivered Cognitive Behaviour Therapy in the Workplace and Employees’ Attitudes and Knowledge of Mental Health in the Workplace: Barriers and Facilitators Toward Seeking Psychological Help.

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posted on 2024-01-15, 14:46 authored by Jamie M. Teare

This portfolio is comprised of three parts: A literature review, a research report, and a critical appraisal of the research. The systematic literature review investigated the effectiveness of telephone based (TCBT) and internet based (computerised) (CCBT) in the workplace for employees who were experiencing mild to moderate levels of stress, depression or anxiety. Nine randomised controlled trials were included in the study with primary outcome measures on mental health (stress, depression, anxiety). Results indicated mixed and limited reduction in mental health issues with some initial reductions at earlier follow-ups, of 4 and 6 weeks for depression and anxiety, and at 3 and 4-month follow-up for depression and analysis was conducted on the focus groups and three main, and five sub-themes loosely linked to barriers and facilitators to help-seeking were explored. The critical appraisal analysed strengths and limitations of the research. The focus groups produced a plethora of rich data to with which to apply thematic analysis. The approach, once understood, alongside the epistemological position of the researcher made the analysis challenging but thorough. The process of trial and error in all aspects of the research made it a significant challenge in particular the quality appraisal of studies.‘psychological distress but reductions did not continue. Only one study showed reduced depression at 12-month follow-up. Two studies suggested better reductions in employees who had a higher level of depression at the outset. One TCBT study reported the intervention did reduce depressive symptomology. The research analysed employees of an eGaming company’s knowledge and attitudes to seeking psychological help and what, if any barriers or facilitative factors contribute to this help seeking behaviour. A mixed method design was conducted and consisted of questionnaires (managers n=17, non-managers n=32) and focus groups (managers n=7, non-managers n=8) with case vignettes to enquire about mental health awareness, knowledge and attitudes. Thematic

History

Supervisor(s)

Steve Melluish; Emma Palmer; Gareth Morgan

Date of award

2023-10-27

Author affiliation

School of Psychology and Vision Sciences

Awarding institution

University of Leicester

Qualification level

  • Doctoral

Qualification name

  • DPsych

Language

en

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